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Copying number field using automation truncates the values.

I have use case where user enters a number field in Customfield A, and need to generate URL in second field e.g.:

the issue is, if value in A is larger. e.g: 99898099 

then URL becomes:

so my requirement is

  1. I need to remove decimal from the number field
  2. Need to get exactly same value as in Field A. no truncation etc.


it would be great if any one can help me with this.


2 answers

1 vote

Hi @Kautilya Fadia IN ,

You may change the number format in the smart value like this:

{{issue.Customfield A.format("###")}}

More info in the docs.

Hope it helps.


hi @Ignacio Pulgar 

I tried .format in automation but for some reason its not working. everytime I use .format it seems to ignore value in number field

2021-08-23 12_26_40-Clipboard.png

Attached snapshot of how I've configured it. 

Hi @Kautilya Fadia IN ,

When and how exactly does that format fail?

If format doesn't have a consistent behaviour, then I'd consider using a custom field of type Text (single line) instead of Number type.


Hi @Ignacio Pulgar 

the issue is, if value in A is larger. e.g: 99898099 

instead of getting  

it puts

completely ignores customfield. although automation rule passes so no failure log. 

Hi @Kautilya Fadia IN ,

The format has worked for me in tests with higher numbers.

Maybe you can use a Text field (single line) to avoid number format issues.


yeah using text field was last option. This is pure numbers field. not sure why Jira behaves erratically with numbers. 

thanks for the help will try to use Text field.

Like Ignacio Pulgar likes this
0 votes
Simmo Atlassian Team Aug 22, 2021

Hi @Kautilya Fadia IN ,

If you could attach some screenshots of how you're generating the URL in the automation rule that would really help.



2021-08-23 12_26_40-Clipboard.png

I've customfield_11305 as Number field, which by default takes floating numbers. 

part with is static, I just need to place customfield_11305 after URL like: if customfield_11305 = 11223322 URL should be:

Simmo Atlassian Team Aug 23, 2021

@Kautilya Fadia IN , try changing the ### to a single #

That seemed to work for me

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