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Configure outgoing webhook using Automation for JIRA

Hi Team,

I have a usecase to send a post request (that creates a ticket) in another application. This should occur when an issue is transtioned in JIRA from Open to ToDo status. I receive 302 error. I suspect I am missing certain required headers. Here is a snapshot of my rule. 



Could you please suggest if I am missing something here?

Thanks & Regards,


1 answer

0 votes
Darryl Lee Community Leader Dec 01, 2021

302 error means page was temporarily moved. Can you see anything more if you expand the Response 302 FOUND error?

My guess is that it's probably redirecting you to an authentication page. It looks like you're trying to create a ticket in another system? It's highly likely you'll need some kind of credential to do that.

So yes, something in the headers. Or in the body. Currently you're not sending any content to the webhook. So even if a ticket is created in the system, it's not going to have any data.

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