Can I use IF / ELSE blocks with time/date/day of week? If so, how?
When a critical ticket is created
... Then if I'm Monday to Friday, and it's 9AM to 5PM, then I want to assign ticket, and notify in Slack channel with a certain message
... Else I don't want to assign the ticket, and I want to notify in Slack channel a different message
I saw a convoluted solution to do this with JQL - so you get your run on ticket create, and if the priority is critical but then your IF is JQL with the query in - but it's not working consistently, as the trigger timea and JQL and more just aren't working together. So I'd prefer to just use simple smart values and IF/ELSE instead.
I've got this but it's obviously a formula fail!
Hi @Mark Haller
I believe that you can do this with RegEx comparisons. Also, you may also want to account for the time zones, such as from the reporter.
Here are the details, if my image is not clear, using If/Else, with an Advanced Compare Condition with two clauses.
For the day of week use:
For the time range use. Please adjust your time range as desired:
Please watch out for typos when entering RegEx values, as it appears the rule editor can hang when it has a problem parsing them to publish the rule.
Hi all, After many months of work, I am delighted to announce the launch of the Jira Automation Template Library! The Template Library is a new website dedicated to all things Jira au...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events