Can you copy values from multi select user field to another field?

[Linette George]

When the status changes, I want to copy the value of a user field to the assignee field. This works if the user field is single select. However, it doesn't work if its multi select. Anyone else seen this before? Is there a work around?

[Nic Brough -Adaptavist- · Accepted solution]

That's correct, the assignee field is single user, trying to copy a multi-select into it is nonsense, the data structure isn't supported.

You'll need to use single-user fields, or do a bit of coding to decide upon and extract the account you want to assign the issue to from the multi-select data.

[Linette George]

Makes sense, thanks!

[Curt Holley]

@Linette George 

If you are on Jira Cloud using the built in Automation for Jira (which I'm guessing you are?) then this might be helpful.

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