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Can you copy values from multi select user field to another field?

When the status changes, I want to copy the value of a user field to the assignee field. This works if the user field is single select. However, it doesn't work if its multi select. Anyone else seen this before? Is there a work around?

2 answers

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Answer accepted

That's correct, the assignee field is single user, trying to copy a multi-select into it is nonsense, the data structure isn't supported.

You'll need to use single-user fields, or do a bit of coding to decide upon and extract the account you want to assign the issue to from the multi-select data.

Makes sense, thanks!

0 votes
Curt Holley Community Leader Jul 15, 2021

@Linette George 

If you are on Jira Cloud using the built in Automation for Jira (which I'm guessing you are?) then this might be helpful.

Use smart values to access listed values | Jira Software Cloud | Atlassian Support

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