When the status changes, I want to copy the value of a user field to the assignee field. This works if the user field is single select. However, it doesn't work if its multi select. Anyone else seen this before? Is there a work around?
That's correct, the assignee field is single user, trying to copy a multi-select into it is nonsense, the data structure isn't supported.
You'll need to use single-user fields, or do a bit of coding to decide upon and extract the account you want to assign the issue to from the multi-select data.
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Hello, I have single select user field and when the transition the issue then I want to copy the field value and update in assignee field? Please help me how to achieve through JIRA cloud automation.
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If you are on Jira Cloud using the built in Automation for Jira (which I'm guessing you are?) then this might be helpful.
Use smart values to access listed values | Jira Software Cloud | Atlassian Support
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