When creating a project automation rule, an owner must be supplied, because this owner is sent notifications should the automation fail. I would like to have these notifications sent to a distribution list rather than a single individual. I cannot find any way to redirect the failure notifications, and I cannot figure out how to assign ownership to a group rather than an individual user.
Is what I want possible, and if so, how can I do it?
One idea, although it burns a license, is to create a Service Account that is linked to a distribution list, and make that account the owner of the rule.
One advantage of a Service Account though is that you can use it for other things, like generating API tokens for use in Automation Rules or Opsgenie integration without tying it to a single user who may eventually leave the company:
Hey Everyone! Simeon from the Automation team here. I'm delighted to share some new features and improvements that we are shipping to Jira automation (Cloud only). Firstly, @Sam Harding ...
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