Automation rule runs with NO ACTIONS PERFORMED

[supriya deshmukh]

I added automation rule to transition epic automatically  from input to in analysis when any of story status is changed by the user. However when it runs it doesn’t  change the status of the epic. i checked the audit logs. it says NO ACTIONS PERFORMED and does not show any error. Am i missing something here?

[Ravi Sagar _Sparxsys_ · Accepted solution]

Hi @supriya deshmukh 

Use "For Epic (parent)" instead of "For Parent".

Ravi

[supriya deshmukh]

I have changed it @Ravi Sagar _Sparxsys_ . I will check if it works. Thanks. 

[supriya deshmukh]

thanks for reply @Ravi Sagar _Sparxsys_ . I tried this option. Still the rule failed.

[Bill Sheboy]

Hi @supriya deshmukh 

Would you please post images of your updated rule and the audit log details from the rule execution?  Those may provide more context for what is happening.  Thanks!

Kind regards,
Bill

[supriya deshmukh]

Hi @Bill Sheboy  I figured it out with some other threads on the community. It seems workflow has to have the status to which I want it to be transitioned into. e.g from input / open -> done to do it automatically when the rule works.

Below is the screenshot of the rule. In logs it says error but it has worked for me. My statuses are changing Automatically.

[Bill Sheboy]

That is correct: the workflow needs the relevant status values.  That error also indicates an attempt to set Resolution, which could be related.

Have you updated the workflow and re-tested?