Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Automation of Sub-tasks

We currently have recurring tasks and have set these up as Sub-Tasks within Jira Software (server)

I am looking for the functionality that will automatically create a new Sub-Task once last months sub-task has been completed?

We currently have Automation for Jira server (within our DEV environment) but I cannot seem to get this to work for sub-task to sub-task.

It will create sub-tasks off parent issues but not at the subtask level.

Thank you for your help

1 answer

1 accepted

0 votes
Answer accepted

Hi @Kelly Peck 

It should be possible - I'm using Automation for Jira (Cloud), but the options are broadly the same. This is how I did it:

  1. Create a new rule
  2. For the Trigger, choose Issue Transitioned - and set appropriate statuses
  3. Add a Condition, choose to check for the field Issue Type equalling Sub-task
  4. For the Action, choose Clone Issue - setting it for same project / issue type. As part of cloning the issue, you can choose what fields will be set

^ The action "Create Issue" didn't work here as you can't set the parent to be the trigger issue's parent - but clone utilises the trigger issue's parent and you can still decide what field values will be set like with create.

Let us know if this works for you in Server :)

Ste

Thank you @Stephen Wright _Elabor8_ 

This solution worked in Jira Server also.

Thank you I was going wrong with the Create Sub-Task, instead of clone

Appreciate your help

Kelly

No worries :) - if this answer works for you, would you be able to press "Accept Answer" so other users know this is the right solution?

Ste

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

Do Not Lose your Customer’s Trust

Missing deadlines is one of the biggest problems every team lead wants to avoid when dealing with managed services. When the customer contracts your company to help with IT services it is expected th...

24 views 0 0
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you