Hi Leah,
You will be better off asking Atlassian direction with a support ticket.
Hi @Bill Sheboy
will ask Atlassian Directly no worries but as a scenario i have set up a automation for the
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Hi @Leah Bell
What problem are you trying to solve with that function/feature in an automation rule? Knowing that may the community to offer idea. Thanks!
Kind regards,
Bill
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Thanks @Bill Sheboy
as a scenario i have set up an automation for SLA - Breach in 30 Mins and would like it to alert me when commenting on this issue which it can do if i put CC: [~accountId:1234myaccountid] but i just think the @ function would be a lot easier then going in a finding peoples account ID's every time i want them alerting in a ticket update via automation.
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