Automation based on key word

[t.tougnon]

Hi, 

Does anyone know how to create an automation where a ticket is assigned based on keywords entered in the title of the issue created? 

[Nikola Perisic]

Welcome to the community @t.tougnon !

 

To accomplish this, you can do the following:

• Trigger -Issue created
• Condition - condition matches the JQL which will contain the name of your project and also text ~ - this part of the JQL will look into everything that contains the word development - to specifically add the title, this is the closest that it can get
• Action - assign issue to (this depends on the goal that you want to accomplish) - are you adding a user as an assignee who triggered this rule by typing in the development in some of the fields from the create screen? are you specifying a group (for example a group of developers)? or is it a specific user?

[t.tougnon]

Amazing, thank you! This was to assign to a specific user and your reply was detailed enough.