Automation - assign labels Essential Accessibility

[Gareth Blake-Coggins]

We have recently integrated our Jira Cloud instance with our Essential Accessibility platform and I am looking for a trigger in automations to allow me to automation label assignments on task which are "pushed" from eAP. 

I'm thinking maybe incoming webhooks may hold the answer but looking for some guidance from anyone who may have implemented this previously 

[Simmo · Accepted solution]

Hi @Gareth Blake-Coggins,

We don't have any Automation integration with Essential Accessibility so at first glance it sounds like web hooks would be the right vehicle for what you are wanting to achieve. 

Is it a case of send a webhook and then lookup the issue and apply a label?

Cheers,

Simeon

[Gareth Blake-Coggins]

Hi @Simmo yes what we would like to achieve is when we push a ticket from an eAP project into the linked Jira Project - the jira ticket automatically has a label assigned to it for ease of identification. 

[Simmo]

If there is an easy way to identify this you could maybe use an issue created trigger and add the label that way?