Automation Rules

[Rukhsar Qureshi]

Hi,

I want to create one automation rule like - When the workflow status is marked as DONE then move the issue to a different project with different status (ex TO DO)

In short, I want issues to be moved to PROJECT B's to-do list when marked done from PROJECT A.

Kindly suggest an automation rule for this.

Thanks and regards,

Rukhsar

[Mohamed Benziane · Accepted solution]

Hi,

There is not move action in Automation, so you can only clone the issue in a different project if you want.

The clone action will set the status to the first workflow step in the target project.

[Rukhsar Qureshi]

Thanks @Mohamed Benziane .

 I tried this, but unfortunately, it is giving me "Some errors" on running the automation.

Kindly suggest the needful

 

[Mohamed Benziane]

make sure that the user you're using to run the rule have the correct permission in both project

[Rukhsar Qureshi]

It worked now, thanks for your help @Mohamed Benziane .