Hello,
When we create a subtask, we need to put the same parent's status.
For example:
1. Parent status is Open => The new subtask will get Open status
2. Parent status is To_Do => The new subtask will get To_Do status
Thank you in adavance,
Hi Abir - Welcome to the Atlassian Community!
I believe you are looking for an automation rule like the following:
Hi John,
Thank you for your response, this is could resolve the half of the cases.
The second half, is when parent has In_Progress Status, so the chid will take the same, which is not necessary the right one.
If there isn't a solution, I will use it :D
Thank you,
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I don't fully understand your second scenario. Can you describe it in more detail? Also, it is probable that you will need a second rule for that since the trigger that causes the rule to fire would be different.
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Hello John,
When Create Issue
If type is subtask
If parent status is in(Open, ToDo) {
Then Subtask status get Parent's Status
}Else{
Then Subtask status is ToDo
}
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You should be able to just add the IF/ELSE at the end of the rule above and walk through it.
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Hi @Abir Brahem
Welcome to the community!
Here is a video that shows you how to use jira automation to parents and sub-tasks sync: https://youtu.be/DcPYrw-Puus?si=4BlyDmVZFSL38TIl
You will have to modify the automation to update the subtasks status when the parent ticket changes.
Regards,
Fabian
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