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Automation - New Subtasks get the same parent status

Abir Brahem March 8, 2024

Hello,

When we create a subtask, we need to put the same parent's status.

For example:

1. Parent status is Open => The new subtask will get Open  status

2. Parent status is To_Do => The new subtask will get To_Do status

 

Thank you in adavance,

2 answers

1 accepted

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Answer accepted
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 9, 2024

Hi Abir - Welcome to the Atlassian Community!

I believe you are looking for an automation rule like the following:

Screenshot.png

Abir Brahem March 11, 2024

Hi John, 

Thank you for your response, this is could resolve the half of the cases. 

The second half, is when parent has In_Progress Status, so the chid will take the same, which is not necessary the right one.

If there isn't a solution, I will use it :D 

Thank you,

 

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 13, 2024

I don't fully understand your second scenario. Can you describe it in more detail? Also, it is probable that you will need a second rule for that since the trigger that causes the rule to fire would be different. 

Abir Brahem March 14, 2024

Hello John,

When Create Issue

If type is subtask

If parent status is in(Open, ToDo) {

Then Subtask status get Parent's Status

}Else{

Then Subtask status is ToDo

}

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 21, 2024

You should be able to just add the IF/ELSE at the end of the rule above and walk through it. 

Like Abir Brahem likes this
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Fabian Lim
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 8, 2024

Hi @Abir Brahem

Welcome to the community!

Here is a video that shows you how to use jira automation to parents and sub-tasks sync: https://youtu.be/DcPYrw-Puus?si=4BlyDmVZFSL38TIl

You will have to modify the automation to update the subtasks status when the parent ticket changes.  

Regards,

Fabian

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