You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hi there,
I am new to automation in Jira. I see examples in this community to do this but it doesn't work for me.
I will show my example below. Also is the theory once you add an automation that it runs automatically? Like I label an Epic and it then should be added to each task in it?
Below doesn't work for me.
Help!
The rule needs to be enabled in order to run. There's a little switch that shows green in the top-right corner when a rule is enabled (when viewing the Rule Details).
The rule also has to be configured for the Jira Project(s) where these Epics and Story-level issues are located.
You should also look in the Audit Log to see if the rule ran, and if so whether there were any warnings or errors.
If all that looks ok, then please post a screenshot showing the configuration of your "Edit Issue" action.
Also, instead of the "If issue matches JQL" component, you should probably be using an "Issue Fields Condition" checking the "Issue Type". While the former will work (if configured correctly), the "Issue Fields Condition" is much more efficient (no JQL execution required).
Thanks for the reply.
Rules are enabled
I also see it configured for Jira Projects.
Audit log looks like it ran successfully and even shows the Epic ID and then it displayed the tasks but didn't change any of them.
Once I changed the "Issue type equals" then it doesn't run at all as the error says the Epic didn't meet the criteria.
Here was the successful audit log from my initial automation using the JQL that still didn't update the labels on the tasks:
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Sorry quick update. I changed Issue Type equals Epic.
Audit says success.
But still no labels updated.
Thoughts?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @Harry Tye
How did you configure the final action? The action needs to be told "how the issue should be editted" (eg. see screenshot, guess that fits your requirement)
Best
Stefan
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks that was it. It was blank. Which is why i got no errors but nothing was completed.
I appreciate both your help.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Awesome. Happy to know your solution is working now ;)
Best
Stefan
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
That's why I originally suggested you "post a screenshot showing the configuration of your 'Edit Issue' action."
I'm glad you were able to figure it out.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.