I want to create an automation which should basically be updating an issue field.
I only want to update issue field if there is a comment added by a certain user (abc@company.com). Comments added by other users should not update the issue field.
How can I achieve this, requesting inputs.
Try creating an automation like:
Trigger -> Issue Commented
Advanced compare condition -> {{comment.author.displayName}} equals "user name"
Edit issue field
This helps.
Any alternate if in case we have multiple users with the same user name?
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Hi and welcome to the Atlassian Community!
Without more details, this is how I would solve at a high level.
Trigger event: Comment Added
User Filter: User who triggered the event = your user
Action: Update Description with Smart Value for Comment author: {{issue.comments.author.displayName}}
Here's a screenshot of how I would implement it:
Please let us know if this works or if there are more details to share.
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