nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Automation: Comments added by specific user

ajinder singh_ebxy13

I want to create an automation which should basically be updating an issue field.

I only want to update issue field if there is a comment added by a certain user (abc@company.com). Comments added by other users should not update the issue field.

How can I achieve this, requesting inputs.

Accepted answers

Mauricio Heberle_x42e0d

Try creating an automation like:

Trigger -> Issue Commented
Advanced compare condition -> {{comment.author.displayName}} equals "user name"
Edit issue field

All comments

David Blank

Hi and welcome to the Atlassian Community!

Without more details, this is how I would solve at a high level.

Trigger event: Comment Added
User Filter: User who triggered the event = your user
Action: Update Description with Smart Value for Comment author: {{issue.comments.author.displayName}}

Here's a screenshot of how I would implement it:

Screenshot 2023-09-12 at 10.18.25 AM.png

Please let us know if this works or if there are more details to share.

Mauricio Heberle_x42e0d

Try creating an automation like:

Trigger -> Issue Commented
Advanced compare condition -> {{comment.author.displayName}} equals "user name"
Edit issue field

ajinder singh_ebxy13

This helps.
Any alternate if in case we have multiple users with the same user name?

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

comment

automation

user