I am creating issue with automation. My kanban board has 5 columns. All my incidents are automatically added to the 1st column.
How can I make the incidents be created automatically in the 2nd column? What should I add in the condition? I can't find how to do it and or where to do it.
Hi @Athos Online ,
since your '2nd column' is related to another status, what you're trying to achieve is actually an automated transition for your incidents. Without further knowledge of your specific configuration or workflow, the approach would be as follows:
This approach requires a transition to be available between the statuses of your 1st and 2nd column.
1.) Create another automation. Trigger is when issue is created. 2.)Then add new condition Reporter is Automation for Jira. 3.)Then add new action, transition issue to the status in your second column. Note: on Rule Details, Check "allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule." From Workflow, First Status should have transition to Status mapped in second column.
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