Assignee update - Automation rule to transition a Parent issue to "In Progress"

[Agneessens, Neelam]

Hello,

I created an automation rule to transition a Parent issue to "In Progress" when its first Sub-task is moved to "In progress".

The rule is correctly applied but for some reason, the assignee of the story is automatically updated with my name..

I added an action asking to assign the issue to the user who triggered the event but the assignee still changes with my name.

Would you please be able to help me ? 

Thank you

[Tansu Akdeniz · Accepted solution]

Hi @Agneessens, Neelam 

Welcome to the community.

Please go to Rule details and check the actor. Actor might be your user, then it is assigned to you, if there is a post-function that assigns issue to current user.

[Agneessens, Neelam]

Hi Tansu,

Thank you!

Your reply was helpful.

[Sebastian Krzewiński · Accepted solution]

Hi @Agneessens, Neelam 

Do you have set post function for changing assignee on transition? If yes it looks, that this cause an issue. To solve that you can change rule actor from you to person who trigger this rule.

Regards,

Seba

[Agneessens, Neelam]

Hi Sebastian,

Thank you for your reply. There is indeed a post function set by default.

This was helpful!

Regards,

Neelam

[John Funk · Accepted solution]

Hi Neelam - Welcome to the Atlassian Community!

Check the history of the field to see who is shown as updating the assignee field. I suspect you are setting that in a post function of the workflow or through another automation rule. 

So, when you execute it, immediately check the audit log for the all automation rules (Settings > System > Global Automation - Audit log) to see what rules fired at the same time. Also check the issue history. 

[Agneessens, Neelam]

Hi John,

Thank you!

Very clear and helpful!