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Assets automation, create ticket if user turns inactive.

Eddie
Eddie
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Apr 04, 2023

I have objects that has attribute called "Product owner", and i was wondering if its possible to make a automation that makes a ticket when/if the user turns inactive.

What I have tried is, making a Scheduled event that checks objects that has a "product owner" and if the user is inactive, then create jira ticket.

Can't get it to work.

 

Any suggestions?

Thanks in advance.

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Bill Sheboy
Bill Sheboy
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Apr 04, 2023

Hi @Eddie -- Welcome to the Atlassian Community!

For a question like this, I recommend posting images of your complete automation rule and the audit log details showing the rule execution.  Those may provide context for the community to offer suggestions.  Thanks!

Kind regards,
Bill

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