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New automation triggers across Jira Cloud, Bitbucket, GitLab & Github!


Thanks @Shilpa Airi , it worked!  

@John McKiernan so far it's working great.  I added triggers on branch creation, commit, and pull request creation and they all worked as expected.  My use case is to move a ticket into in progress when there's obvious work being done on it via git activity and devs forget to update jira from backlog or to do status.  One improvement I would make is to allow multiple triggers in the same rule.  Right now I created 3 rules and the only difference between the rules is the trigger.

Thank you so much for getting this out.  My team will be excited to see this in action.

Like # people like this

Nice! Delighted it is working for you @Will Lu and thanks for sending through how you are using these new triggers. The engineers put a lot of work into bringing it to life so it is always nice to share feedback and show how it helps customers :) 

Best of luck and give a shout if you run into any trouble! 

Things seem to be working on our side as well.
Only two triggers so far, and some errors on transitioning, but the triggers seem to be working thus far.

Thank you very much for this update!

Like Shilpa Airi likes this

Hi @John McKiernan this looks really exciting! Any idea when this automation trigger might be available on Jira Server? 

Like # people like this

Hi @John McKiernan would love this feature to be added to  Jira Data Center. Is there a link or issue to vote for this functionality??

Like Aron Gombas _Midori_ likes this

Hey @Max MacLeod @LIndsay Kiefer 

At the moment, it is only available on Cloud. I will update you when I learn more about the Server/DC roadmap. Hope that works!


Like # people like this

@John McKiernan We tested it out by automating our happy path work flow for development. So far after testing just a few tickets, the automation has worked like a charm. I am actually pleasantly surprised on how easy it has been to use this, at least for this primary work flow. It's nice! Thanks for keeping us updated and working on this!

The only problem now is that the development panel has never showed up or worked for us. That's a separate issue though.

Like # people like this

Glad to hear it @Wei_Kong ! Nothing better than when something just works :) 

Like Wei_Kong likes this

What happened to the 'pull request approved' trigger? :) 

Can't wait to try it with Gitlab :D

Like Jeremy Bottein likes this

Very much looking forward to test that feature out on Gitlab.

How can I get a notification to know when this is available?

Hey @Jeremy Bottein ,

It is available now! You should be able to connect your accounts and get started immediately :)



Like Laurent IOZELLI likes this

Automations is exactly what Jira needed. Excellent job here.

I would love to see Bitbucket integration work also the other way, in the actions section. Like when a story transitions, automatically create the related branch.

Again great work guys!

Like Shilpa Airi likes this

Hey @Guillaume Wolf ,

Thanks, and we would love to hear more such use cases where you need to trigger automatic actions on Bitbucket. 




This looks really awesome and would benefit the different organizations i do consulting work for.

The bitbucket integration is really simple and easy to use, however, i have sometimes run into problems when trying to connect github with jira. I see others have similar issues.

I also notice that you state that you are working on getting this to work with github/gitlab.

Does this mean there will be a new way of integrating jira with github or is the "github for jira" app on market place the solution? Will there be any major changes to that app?

The rules work great and the delivery teams found many useful use cases for the automation. Thanks for this functionality! 

I have a small question about a particular case though:

To give a bit of a background, we're dealing with a monolith application and the teams have 2 scenarios for pull requests being raised and transitioned to Code Review:

  • Only 1 PR in BitBucket is raised against an item and this item should then move to Code Review in JIRA
  • A team member can raise multiple PR and the transition should only happen when the last PR is raised in BitBucket

Are the automation rules capable of handling our 2nd scenario?

Hi @John McKiernan , is there a specific way Jira should be integrated to Gitlab for it to work?

My configuration is based off of

But it does not seem to work.  I tried to setup an automation to move a ticket to "Ready for Release" when the merged request is approved.

Maybe I have an issue with the TransitionID setup?

Or is it something else?

Thank you,


Hi @Terje Røstum 

Thanks for the feedback. Can you please share the specific issues that you're facing while connecting with GitHub? Meanwhile, please refer to this GitHub for Jira for more details. 

We already support GitHub and GitLab, together with Bitbucket. You need to use the 'GitHub for Jira' or "GitLab for Jira" to get the integration going, and then include a Jira issue key your git activity. Hope this helps. 



Hi @Jeremy Bottein 


You might want to follow the guidance here to integrate GitLab with Jira based on the product flavours (self-managed instance or you're using. You'll need to link your Jira issue with your Git activity by referring to the relevant Jira issue keys.

Please confirm that you're able to see your git activity under the 'Development' section on the Jira issue view. Once that's done, your automation rules should work. Hope this helps. Do let us know how you went with that.

Screen Shot 2020-06-11 at 2.56.27 pm (2).png

This is a great feature for our team.

Are there plans to add triggers for things like comments and approvals on a pull request, or being able to assign a Jira issue based on a Pull Request Reviewer or Author?

Hi @Hannah Kerley ,


These are interesting suggestions, we'll definitely look into these.




Is there a way to get the commit message inside the automation rule? Where can I get a list of smart values for this activation?

Hi, there is a comment here that says AWS codecommit is not yet supported and is not in the list. I was wondering if there are any plugins that could help to integrate with AWS codecommit?

Thank you.

Like josh_kirby likes this

Hi @sowjanya gondi and @josh_kirby 

Quick update on this one. BigBrassBand ( marketplace app can be used for integrating AWS CodeCommit with Jira. Hope this helps.




Thanks a lot for the update @Shilpa Airi ! I will give it a try.


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