New AI feature in Beta: Natural Language for Jira Automation

[#1]

Hey Community 👋, Camilo from the Automation product team here.

I am thrilled to announce the introduction of natural language in the Jira Cloud Automation rule builder powered by Atlassian Intelligence!

This feature makes it even easier to get started with automation. Now, with just a description of what you want to automate, you can seamlessly create Automation rules and let Atlassian Intelligence take care of the intricate process of formulating these rules for you! You'll be amazed at how quickly Atlassian Intelligence crafts the rule, significantly reducing manual clicks—leaving only a quick review for you to complete.

Natural Language for Jira Automation is available on Cloud Premium and Enterprise editions for Jira Software, Jira Service Management, and Confluence.

How to enable Atlassian Intelligence beta:

1. Go to admin.atlassian.com in Jira Software or Jira Service Management.

2. Locate the Atlassian Intelligence section and the option to Activate.

   • For those on admin.atlassian.com, you’ll see a list of products in your organization that you can activate Atlassian Intelligence. Choose as many products as you’d like to activate Atlassian Intelligence for. ℹ️ Only products that have Atlassian Intelligence features available are shown here.

3. Once enabled, every user on your site will have access to Atlassian Intelligence!

Here's how to use this feature:

1. Enable Atlassian Intelligence for Jira using the steps above.

2. Navigate to the Automation in the sidebar nav, then click in the Templates tab.

3. Click on the input box beneath Start Automating with Atlassian Intelligence to begin typing.

4. Describe the rule you want to create, including a trigger and action. You can use one of the examples provided or write your own rule.

5. Select Preview rule to begin creating your rule.

6. Check the summary of the rule generated by Atlassian Intelligence and add any missing components or details.

7. Once you’re happy with your configuration, select Enable rule.

8. Your rule will now be enabled and visible in the rule library.

Type what you want to automate:

Review your configuration:

Enable your Automation rule:

Tips for using Natural Language in Jira Automation more effectively

• For better results, try writing your prompt with the format: “when…, if…, then…”

  • Example: “When a bug is created set the due date in 7 days, if it’s been 7 days, then email the ticket owner a reminder”

• For a rule to be successfully created, all its components must be supported by Jira automation. This means that any triggers, actions, conditions, or branches in your rule must be compatible with Jira automation.

• ⚠️ Atlassian Intelligence doesn’t currently support the following components. However, you may manually add those components and configure them once a rule is generated.

  • Incoming webhook trigger

  • Send web request action

  • Delete issue action

  • Delete Comment Action

  • Delete Attachments Action

  • Delete Issue Link Action

• For more details on how to best use this feature, please visit this page: Use Atlassian Intelligence with Jira automation | Jira Cloud | Atlassian Support

We want to hear from you!

We need your input as we continue to improve this feature, shape its direction, and iron out the experience during the beta! We are extremely excited to hear from you and value your feedback. Please leave a comment below or schedule time to chat with the Automation team directly here.

While this group will be used to discuss a variety of Atlassian Intelligence features as they become available, posts from myself will be focused on this feature specifically. Keep an eye out for posts from me and updates from the team soon.

[Shiva Prasad]

Hi @Camilo Gomez

Project admins can create automations using the 'Create with AI' feature for a particular Jira project, or only Jira admins will have permissions to create automations with 'Create with AI' feature.

Thanks,
Shiva Prasad

[Camilo Gomez]

Hi @Shiva Prasad, project admins can create automations with natural language for their specific Jira projects.

Site admins can do that and they can also use natural language to create global automations.

Keep in mind that this feature is currently only available on Premium and Enterprise editions.

I hope this helps.

Cheers,

Camilo