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Introducing new Automation Templates for Jira Cloud

Hello Community!  👋

We are excited to introduce new automation templates for Jira! Our new templates are designed to make getting started with automation as easy and efficient as possible, helping you quickly set up and accelerate your project. These templates are pre-configured rules that can be easily added to your Jira projects, saving you the time and effort of building your own automations from scratch. The new automation templates cover a wide range of scenarios, from basic automated email reminders to more complex ticket management across company projects.

Automation Templates.png

All of our templates are fully customizable, so you can easily make changes to the rule configurations, adding new conditions, actions, etc. to personalize the template to your team and its needs. Additionally, you can leverage best practices built into these templates, which can help to ensure that your team is following a consistent and efficient process.


Until we see you again

Thank you for all the feedback and your continued support in helping us to make our products even better! We are continuing to invest in expanding the Automation Library for Jira and the recently released Automation for Confluence.

We really value your feedback and would love to team up with you on how we can bring automation experience to the next level! If you have any thoughts on how we could improve the Automation Template Library, or use cases you’d love to see included, leave us a comment below, or find a time to chat with the Automation team here:


Rebecca Smith
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 1, 2023


Andy Gladstone
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 1, 2023

Can a template that was customized be saved in ghat state for future use as a template? Basically, can users build templates off of the template gallery?

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Charlie Gavey
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 1, 2023

Hi @Andy Gladstone we're tracking customer interest in this feature here:

Feel free to add an upvote or more info on your use cases to the ticket above, or if you'd rather chat this through with the Automation product team, we're always keen to hear how we can improve the Template Library:

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