How can I add a link to a marketplace app into a post in the Atlassian Community?

[Abraham - New Verve Consulting]

Hi community!

I frequently post things in this Atlassian Community Forum (either questions or answers) but lately I have been having difficulties posting anything with a link to an app in the Atlassian Marketplace (the post simply won't get posted), I have tried either adding the link with the "add link" button in the post or simply by pasting the plain URL. Have you had similar issues? What can be causing this? I have tried different browsers and even a couple of different shortening URL sites available on the web.

Many thanks in advance! Any clue or similar issues will be really appreciated!

[Andy Gladstone · Accepted solution]

@Abraham - New Verve Consulting I took a look at some of your recent posts and they seem to be violating some community guidelines. You should take a look at the following guideline post that will help you understand which links/posts are allowed and which will be flagged.

https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Revisiting-our-necroposting-guidelines/ba-p/1622350

Good luck!

[Abraham - New Verve Consulting]

Thank you @Andy Gladstone 

That was helpful, I will re visit the guidelines to make sure I understand all the rules properly.

[Ash Yadav]

Hi @Abraham - New Verve Consulting , 

Usually this is due to the link not conforming to a certain format (I've had this happen even with Atlassian's own knowledge base articles I tried to link).

Don't shorten the URL, instead use the insert/edit link button and if that doesn't work you may need to post your answer without it and then edit the link in (at least that's what I do to get access to the editor which seems to be more friendly). It will still tell you that there is something wrong with the link but gives you the chance to fix it :) 

All the best, 

Ash