self-hosted to cloud migration

[Rashi Jain]

Hi, I have a self-hosted licence of Jira and now I want to transfer to cloud! How can I do that? Any Idea?

[Soumyadeep Mandal · Accepted solution]

Hi @Rashi Jain ,

Welcome to the community!

Jira and Confluence licenses

For existing server and Data Center customers looking to switch to cloud, your current self-hosted license and maintenance won't transfer to cloud. These are two separate licenses and are paid for separately. 

However, we do offer extended cloud trials that provide a free cloud site for your remaining self-hosted maintenance period (or minimum 60 days, whichever is longer). These trials are designed to help you transition to cloud at no extra cost, and without having to transfer your existing license(s). Learn more abut free trials for customers moving to cloud.

App licenses

Existing self-hosted app licenses also can't be transferred or credited to cloud. These are independent licenses and will need to be paid for separately. Auditing your apps and developing an app migration strategy are important parts of the decision for when and how you'll move from server to cloud.

For More Information: https://confluence.atlassian.com/cloud/transfer-your-self-hosted-license-to-cloud-979415720.html

[Rashi Jain]

Hi @Soumyadeep Mandal ,

Oh !! btw thanks for answering!

[Guilhem Dupuy]

Hello !

It depends how big your instance is and how many users you have. If it's a really small instance, you can try and do it yourself by recreating what you have in one instance to the other.

However, if your instance is bigger you should probably consider consulting an Atlassian partner to guide you through your migration. You can find a list of the different partners on the following link :

https://www.atlassian.com/partners 

Let me know if it helped or not,

Guilhem