Seems I get this error message when trying to upgrade my ondemand license.
Hi Cellro,
From the sounds of it you are most likely configuring the instance wrongly, so what I would suggest is that you follow the instructions in this FAQ to add/remove users and applications as you require: https://www.atlassian.com/licensing/ondemand#managingatlassianondemandsubscription-3
All the best,
John
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