What is the best method to manually back up Jira attachments for a cloud migration via Site Import?

Rob Horan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 14, 2021

The documentation states:

If you want to migrate attachments, project avatars, or logos, you'll need to back them up as well. These are stored in your Jira application’s data directory, which is a sub-directory of the Jira application home directory

To complete this step, you'll need to create a ZIP archive of the /data/attachments, /data/avatars/, and /logos/ directories. There’s no one specific way to back up the data directory, but Backing up data outlines a few methods to consider.

The Backing up data page is more of a generic approach, and not targeted towards this particular use case.

Is there a best practice specifically for this scenario?

1 answer

Suggest an answer

Log in or Sign up to answer
0 votes
Amna Elabbas
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 17, 2021

Hi @Rob Horan , what is your specific use case?

Rob Horan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 18, 2021

Windows server, migrating via Site import, looking to create a process for migrating attachments. 

Amna Elabbas
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 19, 2021

Hi @Rob Horan , if you're on a windows server the path of Jira attachments will not change, it will still be under jira home directory. Usually the Jira home directory is C:\Program Files\Atlassian\Application Data\JIRA\data\attachments

https://confluence.atlassian.com/adminjiraserver/important-directories-and-files-938847744.html

TAGS
AUG Leaders

Atlassian Community Events