Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Unique public DNS for cloud hosted JIRA


We're planning migrate self-hosted JIRA to JIRA  cloud site. Before that, we are all know that custom subdomain feature is still not enabled in jira cloud site.

I just want to know, is JIRA cloud team would able to provide us unique dns of the server in which my companies JIRA cloud site is hosted. So that, we can able to add that unique dns of that server to CNAME record.

NOTE: Assuming JIRA cloud is using AWS hosting service, then the dns name for the instance looks something like this -

1 answer

1 accepted

Suggest an answer

Log in or Sign up to answer
0 votes
Answer accepted
Gonchik Tsymzhitov
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 24, 2021

Based on the exist public cloud infrastructure documentation

I would say after setting the unique dns name will not work. Also, it's small security hole for they infra. 


btw, you can set the next scheme: 

  • setup nginx server: with name
  • then that server will redirect to 

As result the users will memorize the unique dns name. 

Hi @Gonchik Tsymzhitov - Yes, we could do reverse proxy as you mentioned. But just curious to know whether the requested method is possible as per jira's infra. 


Thanks for the support!

AUG Leaders

Atlassian Community Events