Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,617
Community Members
 
Community Events
176
Community Groups

Question regarding free Cloud migration trial duration and cloud migration of server products

Hello,

This is regarding Atlassian cloud migration trial ( free Cloud migration trial ) and migration to cloud

We have Jira Software (Server) and Confluence (Server)  licenses that ends in August 2022 

We expect to migrate to cloud in due course and We plan to start a trial soon so we may test drive and evaluate the cloud versions

Atlassian has mentioned the duration of trial to be "the duration of Server  or Data Centre subscription (for up to 12 months)" – so I expect that if we begin the trial now , it will end when the Server license ends ( as mentioned it ends in August 2022 ) 

We however expect to renew our server licenses in Aug 2022  as we might be in midst of our final release sprints in August and we might want to move a few months later 

SO a couple of questions

1) Is it advisible that we avail the free Cloud migration trial  now ? Would that trial be extended when we renew our server license ?

2) If we migrate to cloud in between our renewal cycle - would atlassian adjust server license cost   pro-rated into the cost for cloud ?

 Your comments welcome 

 

2 answers

1 accepted

0 votes
Answer accepted

I received following responses from  Atlassian support ( I am posting here since they are generic in nature and might help anyone contemplating a free cloud migration trial ) 

Question1:  Can we avail a trial now ( halfway through the duration of server license)  ; and can that trial be extended when we renew our server license.

Atalssian response:  You can definitely start your cloud migration trial now, but your cloud migration trial will match the server licenses' current expiry date and, No, it cannot be extended after a server license renewal.

 

Question 2:  If we migrate to cloud in between our renewal cycle - can the server license cost be adjusted pro-rated into the cost for cloud .

Atalssian response:  No, we cannot do this. After your cloud migration trial ends, you will need to pay for the cloud subscription and server renewal separately. I would recommend that you complete the migration before the cloud migration trial ends and your server licenses expire.

Firstly i really recommend you to follow this article: 

https://community.atlassian.com/t5/Atlassian-Cloud-Migration/Cloud-Migration-Demo-Q-amp-A-Follow-up-Part-1-Pre-migration/ba-p/1636590

 

For your questions here I don't have an answer unfortunately, I'll follow up :) 

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events