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I am planning the steps to execute our migration from Server to Cloud. I read through the docs and have drafted this step-by-step migration plan.
Is this the correct order to do these steps? Am I missing any?
What have other people done?
From a 'big picture' perspective, your checklist seems ok. But you don't mention if you have:
Atlassian and others in the community with migration experience would all say you MUST run test migrations, as part of your preparation. Do not assume that this will 'just work'.
Any estimations of the time you might take to prepare and execute a Cloud migration is just a guess.
For anyone that has not started the process yet - your starting assumption should be that the migration process will fail (or not be perfect), and that you have some problems to solve.
It is very likely you will need to reach-out to Atlassian or your app vendors for assistance.
Thanks for the wealth of info. And yes, we have done many of the steps you mention, e.g., reviewed what is and isn't migrated and have started a test phase.
We are planning to test migrating everything to the Sandbox to gauge how long it takes, and other gaps and to identify the post-migration fixes, e,g., links!
We have already run small test migrations, small projects and spaces. We whittled down to one 3rd party add-on, Easy Agile by TeamRhythms. Need to test this migration.
Have you completed your migration to Cloud? Did you have Atlassian support on the day/night of your migration?
A 20 page runbook is quite large. You must have a large and complex migration with many users and apps?
Good to hear you're testing :-)
No we have not migrated to Cloud yet. Based on our tests I do not expect weekend support from Atlassian would be required, but YMMV.
We have been waiting for Atlassian fixes to ensure our data is migrated correctly. We also want a custom domain, and given this is coming soon we have decided to wait.
The length of our migration run-plan is mostly due to the level of detail - covering each step, and because we have two apps that require manual data migration.
The Sandbox feature is only available for Premium and Enterprise subscriptions tiers - which we are not using. Disappointing that Atlassian don't offer this free to all customers trying to migrate to Cloud.
If available to you; mange sandboxes via Cloud Admin > Products > Sandbox.
Instead of using sandboxes, our migration testing has been done from Server to the Production environment we plan to use post-migration. We decided early-on that we would migrate everything in one go - and our instance is small enough to execute this in under 24h (over a weekend).
After a few failed attempts we concluded it is important full delete/wipe the Cloud instance after each migration - to ensure the process is repeatable.
My answer ...
step 1 .. don't do it unless your users understand a lot of Confluence features, functions and tools they used in Server won't be available in Cloud or not as usable as they were in Server.