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Migration order for multiple Confluence/Jira instances with external identity provider

Hi Community,

we have 2 Jira instances and 2 Confluence instances. All are connected to our local Active Directory. I read the "Determine your user migration strategy" but I am unsure how to handle with multiple instances and also the order for Jira/Confluence/External identity Provider.

For my current understanding the order would be: 

  1. Import Jira Users with Migration Assistant from BOTH Jira instances
  2. Connect and sync to external identity provider via Atlassian Access
  3. Migrate Data and Apps for Jira for BOTH Instances with Migration Assistant
  4. Import Confluence Users with Migration Assistant for BOTH instances
  5. Sync to external identity provider via Atlassian Access
  6. Migrate Data and Apps for Confluence for BOTH instances with Migration Assistant

Would you say this is correct?

Thanks so much! Regards,

1 answer

2 votes

Hi Markus,

You are pretty much spot on! If you are going to be utilizing Atlassian Access for SCIM user provisioning I would suggest the following order to migrate via the migration assistants. 

For Jira

  1. Configure, enable and sync users from SCIM

  2. Migrate Users/Groups with JCMA

  3. Migrate Data with JCMA

For Confluence

  1. Configure, enable and sync users from SCIM

  2. Migrate Users/Groups with CCMA

  3. Migrate Data with CCMA


I hope this provides additional clarity to your question.

Atlassian Cloud Migrations Manager

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