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Jira Service Desk Attachment Folder and Sub-Folder Configuration


We are in the need of a way to be able to organize attachments in Jira SD Cloud Tickets. Can this be done? If not, can this be a feature request?

2 answers

0 votes
John Funk Community Leader Oct 15, 2020

Hi @Csp3r  - What do you mean by "organize" attachments?

We use an add-on called Simple Cloud Files that allows you to create folders and sort in various ways. 

0 votes
Brant Schroeder Community Leader Oct 14, 2020

There is nothing delivered but there are apps like smart attachments on the marketplace that allow for what you are asking.  If you would like to create a feature request that can be done here

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