Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


How do we migrate users from on-prem LDAP to Jira Cloud using Access with AzureAD

I'm getting more familiar with the cloud migration wizard to get our on-premise Jira Server into the cloud, however I'm struggling to understand the process to get our users into the cloud and keep issues etc properly linked to the correct accounts.  Is there specific documentation on this that I haven't found yet?

Step 1: convert Jira Server LDAP users to Internal Directory users.

Step 2: Migrate to the cloud (projects, issues, users... everything).

Step 3: Somehow change internal directory cloud users to Atlassian Access users with SSO to our AzureAD.

Am I on the right track?  Can anyone advice on this or share any successes?  Thanks.

1 answer

Suggest an answer

Log in or Sign up to answer
0 votes
Sri Kumar
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Mar 17, 2021

Hi @Nate Cluett 

Welcome to the Atlassian Community.
Please check the below document which discusses the user migration statergies. 


Thanks for the reply Sri.  I have seen that page, however while it does help, what I am really hoping to hear is first-hand experience doing this process.  A wiki guide is one thing, but someone who has gone thru the process themselves probably has some good war stories to tell.  Anybody out there converted an on-prem LDAP synched directory to Atlassian Cloud Access?  Thanks!

AUG Leaders

Atlassian Community Events