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Extended cloud trials for server - different users


we are currently using Jira Server and  consider moving to Cloud. If we make use of the extended cloud trial for server:

- can we have different (meaning in general more) users on the cloud trial version? Or is it only accessible for the users that already have access to the server version?

- is the maximum length for using this trial always 12 month? Even though, our Jira-Server Licence is valid for another 20 months?

- is it possible to migrate my projects from Jira Server to Jira Cloud, when the Trial was successfull?


Thank you in Advance! 

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Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 20, 2020 • edited

Hi @Katharina M.

You can find the official answers in this link.

For transparency:

  • The trial will match your current user tier up to 5000 users
  • The maximum length of a trial is 12 months
  • You can find more on migrating all your current work across to Cloud at the end of the trial here


Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 20, 2020

Hi @Katharina M.

Everything @Stephen Wright _Elabor8_ said is spot-on.

Just to clarify one point, while you can't exceed your current server or Data Center user tier (e.g. if you are on a 5,000 user tier, you can't have more than 5,000 users on your cloud site while using the trial), however, they do not need to be the exact same set of user in server and cloud.

In addition to the migration planning guide Stephen linked to, you might find our Jira-specific migration documentation helpful.

Hope that helps, and please let us know if you have further questions! 


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