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After migrating Jira and Confluence to the cloud, we got broken links


After performing Migration Server to Cloud, the Confluence links in Jira tickets and vice versa are broken.

I followed this link:

The instructions say to contact the Migration Support Team to resolve the issues.

How do I contact the Migration Support Team?

2 answers

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Sep 28, 2023

Hi @couda - The broken links are fixed from backend by Atlassian Support engineers. Kindly raise a support ticket with the team. If you have purchased standard or premium subscriptions please create a ticket at https// . Please mention the SEN and site url for them to take action.



When I try to contact support via, I only get two options:
- Getting help from Atlassian Community
- Check out our Confluence how-to guides

Kian Stack Mumo Systems
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 28, 2023



Did you migrate to a free site?

We have the following licences:

Starter License:
- Jira Software Server
- Confluence Server

Standard License:
- Jira Software Cloud
- Confluence Cloud

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