Welcome to the Atlassian Intelligence group!

[#1]

Hello Community 👋

As a member of this group, you will:

• Be the first to receive updates about Atlassian Intelligence features
• Dive deeper into different Atlassian product use cases powered by Atlassian Intelligence
•  Discuss best practices and strategies for using AI
• Hear directly from our team as we seek your feedback on new and existing features
• Access AMA (“Ask me anything”) sessions with our Product teams

A little bit of history:

This group was initially launched as a closed beta for our community leaders and trusted members to test early features of Atlassian Intelligence. On December 11th 2023, we announced the availability of Atlassian Intelligence features to the public. At that time, we opened up this group to everyone in our wonderful community!

Since then, we’ve been working hard to bring Atlassian Intelligence features to the products you use every day! There are still many opportunities for members of this group to learn, give feedback, and interact with product managers as we continue to ideate, build, and launch new capabilities.

For members who have been in the group since day one, thank you! We are looking forward to continue to work with you. For those that are just joining, welcome. You’re in the right place!

Join our group!

Once you’ve joined the group, you’ll be able to create posts, participate in discussions, ask questions, receive updates, and unlock opportunities to meet with your Atlassian Intelligence product teams!

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Got a support question or need help with using our AI features?

If you have a specific support-related question, “how do I…” or “where can I…” we encourage you to ask your question in the appropriate support & discussion board for the product you’re working with. You will get a faster answer asking technical questions in those areas of the community because that’s where our support engineers hang out. If we see technical questions in this group, we may move your post to the appropriate area to facilitate getting the help you need. We’ll always tag your name and let you know if we have moved a post.

Onward!

How can we make this community space great?

We want to ensure this is a great place for you to:

• Learn more about how you can use Atlassian Intelligence to enhance the way you work

• Discuss common challenges in using AI and how to overcome them

• Share real-life examples from your work to gather feedback, spark discussion, and offer tips and advice

• Ask questions, share your successes and struggles with fellow professionals who can relate

• Establish feedback loops with the Atlassian product teams so we can continue to make our products better for you

To ensure we help you make the most out of the time you choose to spend here, we genuinely want to understand more about the challenges you face using Atlassian Intelligence. What are some of your current process and workflow-related struggles? Is there anything that keeps you up at night? Do you have a wishlist of features that would really improve your job if they were included in a tool? What do you want to talk about? Let us know!

Go ahead and say hi in the comments 🙂

We’re glad you’re here!

[Ollie Guan]

hello world 😀

[Martin E]

Only interested if this is going to be available in Data Center. The DC roadmap does not mention it, unfortunately

[Ed Gaile]

@Martin E Atlassian Intelligence won't be available in DC via Atlassian, but Ido know there are partners in the ecosystem that are developing a DC version that can be used. We have to see when/if they want to release that functionality.

[Ed Gaile]

Thanks @Caity Belta !!

[wkennedy]

Is there an general AI group for DC customers or customers who don't want Atlassian Intelligence, but do want RAG or ML on their Atlassian Tool IP?

[Jay Iyer]

Thanks for the invite Caity, very interesting niche forum

[Humashankar VJ]

Hello, My name is Humashankar, a mindful consultant come leader and tech lover.

I'm excited to join the Atlassian Intelligence group to learn more about AI-powered solutions for workflow optimization and automation. I believe that i will be able to find valuable insights and advice from the group.
Looking forward to collaborate!

[Martin E]

@Ed Gaile this sounds good: "partners in the ecosystem", but what does that mean in plain English?  That once again customers have to make an additional purchase? 

[Mary Heather Cox]

This is a great idea!

[Caity Belta]

Take our latest poll on communication preferences!  Help shape how we share the latest Atlassian Intelligence news & updates!

[Josh Curtis]

Is there any high-level documentation around Atlassian Intelligence that explains the data boundaries? I.e. How is Atlassian managing the data going into and out of the Atlassian Intelligence LLM? We are trying to decide whether these features can be enabled for our users but need more information on how our account data is protected.

[Blake Steelman]

aloha everyone!

[Danielson Andrade Brito]

Olá mundo ...........

[Gloria Brabson]

Hi!  My name is Gloria and I am an IT project manager who is very much interested in AI to see how it can help in the PM world.

[Marcos Eduardo Fonseca]

Hello Im Marcos Fonseca, Brazilian but living in Portugal.

Im Solution Architech. 

[Steve Alston]

Hello, I am a fan of using Python Jira a Python library to work with Jira APIs. Although it took some guesswork to get authentication working with a .netrc file. That is mentioned in the docs, but without what the format is, or any example. The docs are here:  https://jira.readthedocs.io/index.html

Get a Jira API token here: https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/

The format of the .netrc file:
NOTEs: We are using cloud version of Jira. Put the .netrc file in your home directory, use your email, use your Jira API token and do not use the <> below around anything below

machine <your company>.atlassian.net
     login <youremail@yourdomain>
     password <api token>

With that off my mind, I am curious if there will be API access to Atlassian Intelligence?

I want to use it with my Pythons that are already helping so much.

[ofremont]

Hello, 

i think there is a good but still very basic usage of AI in Jira and Confluence. 

Are there plans to have more developed features, that could really assist in task like 

- cleaning a big backlog : identifying long standing tasks that have not been much  detailed and that are standing there for a long time comparing to others 

- idem it could be to clean article that have not been touch for a long time and could be potentially obsolete. 

- propose to optimize the organisation of confluence articles or jira tasks, group article alike add link  between tickets that seems related 

- we may even think of assistance like propose good pactise  to better estimate task / even propose task estimation , or help reducing the turnaround time. 

- recap tasks that may have been pending in QA and where one is a requester ... 

etc. the list can be long and in brief i would expect a real assistant that does more than a  bit of copyrighting. 

[Diana Bhaktul]

Thank you for the invite! Looking forward to participating

[Piotr Gorka]

Welcome, everyone. I look forward to hearing about any news regarding Atlassian's in bring Intelligence into action, especially in relation to the ITSM part of their offering.

[Vasiliou, George]

Hello,

[Ravi Basa]

Started my journey 😀

[Ramanathan, Ananth (External)]

Hi All, I am exploring the features of Atlassian Intelligence and i like to a POC to help my client.  Please suggest / share some references apart from the atlassian documentation to drill down to the details and prepare some real time examples for my teams.

[roumaissa hamidi]

hello everyone glad to be here with you 

[VINEET KUMAR CHADHA]

Hi

I am new to UNOPS as an international techncial assistance assistance consultant for Tuberculosis. I know nothing about AI and how to use. Please guide

[Stephen_Lugton]

Thanks for the article @Caity Belta