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Access to Virtual Agent and Summary feature

Hi Atlassian Team,

We got access to the AI-supported JQL issue search, but we hoped to try out the Virtual Agent and the AI feature to summarize JSM issues and their comment history.

We are using JSM for (external) customer service, where these features could be very valuable.

Any chance we can get access to these features as well or will they be added later to the EAP?



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1 vote
Jensen Fleming
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 18, 2023

Hey @Johannes Wiedmann -- if you can sign these disclosures, we can get you in the JSM AI capabilities and the virtual agent :) :

AI Summaries isn't available yet. 

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