We currently use SSO to manage Atlassian access for our FTE's that are on our domain. We have several other user accounts that are NOT on our domain and just log in with an Atlassian account tied to their email address. Some of these users will eventually be added to our company and obtain email addresses and company domain accounts. I'd like to be able to "convert" their existing Atlassian account to a managed account using the new email address. I recently did this with Slack and the process was:
1. Create an AD account for the user
2. Update Slack account to use the new domain email address
3. Add the user's AD account to the appropriate AD Group
4. Generate a binding email via Slack - and the user clicked the link to complete the process
I understand that Slack is obviously not an Atlassian product, but I'm curious if Atlassian has a similar process. Here is an example to illustrate what I'm looking to do:
- Our domain: abccompany.com
- All SSO users have an abccompany.com email and are part of the Atlassian AD User Group
- Atlassian User jdoe@xyz.com has an atlassian account with access to several products/projects
- jdoe starts to work full time for abccompany and now has an AD account and email address of jdoe@abccompany.com
jdoe@xyz.com is the same person as jdoe@abccompany.com and I want them to now log in using SSO and their jdoe@abccompany.com email address. I don't want to lose any of their current work history.
Is this possible?
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