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Jira Cloud to Cloud Migration is here! Get early access

Migrating projects between cloud sites is a complex process. You told us about your need for a better way to achieve this migration. We’ve also received a large number of votes and comments on this related JAC ticket.

We hear you.

We’ve been working to build a simple path for migrating projects between cloud sites within the same organization, and today I want to share details of an early access program for Jira Cloud-to-Cloud Migration, a new feature within Jira. The goal of the early access program is to test real-world data migration and to get feedback from your experience, thereby helping us build a robust product before we offer the capability more broadly.

The Jira cloud-to-cloud migration feature is under active development and while we don’t migrate everything yet, we are building capabilities to migrate all types of Jira project data and configurations. This early access program is best suited for customers with these use cases:

  • Customers who want to move Jira Software Classic and Jira Core projects and related data.

  • Customers who are looking to migrate in April and May 2021

Note that we recently changed the project type label, where Jira Classic project will be called company-managed projects. You can read about the change in more detail here

You can read more about the cloud-to-cloud and other ongoing early access programs, from this announcement by Partha Kamal, Head of Migrations.

How to participate in the program

You can sign up for the Jira cloud-to-cloud migrations early access program using this form. Once you submit the details, we will contact you via a support ticket. We may have additional questions to understand your requirements. If you’re eligible, we’ll provide you:

  • Access to the Jira cloud-to-cloud migration feature

  • A dedicated content space with the documentation you’ll need

  • Technical support from Atlassian

Once you’ve access to the feature, either the support team will help you with the migration, or you’ll be able to migrate yourself with the simple journey that we are building. If you’re working with an Atlassian Solution Partner on your migration, please let us know within the form.

What we’re looking for

We want your feedback to understand how the Jira cloud-to-cloud migration went for you and how we can improve this capability further. We’ll use the support ticket or the documentation space created for your migration as a point for feedback, but we may additionally also want to do an interview to get detailed feedback.

We are looking for feedback on:

  • Whether the experience works for you, including any bugs or issues

  • What documentation or information you need to use the tool

  • What was helpful and easy

  • What was difficult or just didn’t work

  • Performance issues, if any

  • Additional features you might want

Key features of Jira cloud-to-cloud migration

Users will be able to select Jira Core and/or Jira Software Classic project(s) from the source site to migrate to a new or existing site. With each project you will also be able to:

  1. Migrate project data for selected project(s), including all related issues

  2. Migrate all attachments related to selected projects

  3. Migrate configurations related to selected projects

  4. Migrate all users

Planning and troubleshooting your migration

If you have questions throughout the process, you’ll be able to ask in a private Atlassian Community group created specifically for this early access program. You’ll be able to provide your feedback through the dedicated documentation space.

You'll also be able to contact support at any time through your Jira support ticket.

Get involved

Sign up for the Jira cloud-to-cloud migration early access program, or follow the progress on this ticket.


Hello @Ritesh Ranjan 

Thanks for providing update on most awaited feature migration between two cloud instances.

I have 1 query.. Is this migration tool is going to Migrate all items like, which are not currently covered by Jira cloud migration assistance tool which are mentioned under What isn't migrated section.

Thanks in advance !!!


Hello @venky 

We'll soon be sharing a document about what we migrate with the EAP. 

> Users will be able to select Jira Core and/or Jira Software Classic project(s) from the source site to
> migrate to a new or existing site. With each project you will also be able to:

3 weeks ago I received a newsletter from Atlassian informing me that Software Classic projects are supposed to be called "company-managed projects", but this blog post is still using the old name.

Is this a mistake in blog post, or are you reverting the decision of project type rename?

Like Ritesh Ranjan likes this

Hi @Grzegorz Tańczyk , 

Thanks for sharing the feedback. You are right that the project naming convention has changed recently. However this change is being rolled out in phases. Read more about it here.

I will update the page to reflect the change in the project nomenclature. 


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