Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

view permission for a dashboard

Elin Stömberg
Elin Stömberg
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 8, 2024

is it possible to share a dashboard with someone who doesn't have a jira account? I have collected all tickets related to a specific customer in a dashboard and want this customer to be able to see this dashboard.

Answer
Watch
Like Michele Melo Tavares likes this
336 views

2 answers

1 accepted

1 vote
Answer accepted
Sushant Verma
Sushant Verma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 8, 2024

Hi @Elin Stömberg 

Welcome to the community!

In Jira, it is not possible to directly share a dashboard with someone who doesn't have a Jira account. Dashboards are tied to user accounts and their permissions within Jira.

Regards,
Sushant Verma

View More Comments
Elin Stömberg
Elin Stömberg
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 8, 2024

Hi, @Sushant Verma 

Thank you for the answer. Can I use some apps like confluence or JIRA Service Management to show the dashboard then? 

Like
Sushant Verma
Sushant Verma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 8, 2024

@Elin Stömberg 

To show a dashboard to users who do not have an account in Confluence, you can follow these steps:

1. Create a dashboard: In Confluence, create a dashboard that includes the desired gadgets and information you want to display.

2. Configure permissions: Set the permissions of the dashboard to allow access to anonymous or external users. You can do this by adjusting the permissions settings for the specific space where the dashboard resides.

3. Share the dashboard link: Once the dashboard is created and permissions are set, you can share the dashboard link with users who do not have an account. This link can be accessed by anyone with the shared URL, even if they don't have login credentials.

4. Customize view options: Depending on the app and version you are using, you may have additional options to customize the view for external users. For example, in Confluence, you can use the "Anonymous Access" feature to enable viewing of specific pages or spaces without login.

By following these steps, you can effectively share and display a dashboard to users who do not have an account in Confluence.

Regards,
Sushant Verma

Like
Reply
0 votes
Ben Jackson
Ben Jackson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 8, 2024

@Elin Stömberg I'm thinking you mean sharing an Atlassian Analytics dashboard to a customer?

We don't have that capability atm but it is an ask we've heard a few times. Follow this ticket for more details as we evaluate.

 

https://jira.atlassian.com/browse/ANALYTICS-48?orderby=votes+DESC%2C+priority+DESC%2C+updated+DESC

Reply

Suggest an answer

Log in or Sign up to answer
Atlassian Analytics
TAGS
AUG Leaders

Atlassian Community Events

    See all events