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When a license is shown on "Your Licenses" tab?

The rules when license is located on "Your Licenses" ?

Sometimes same license is shown on both tabs.

2 answers

0 votes

Ollie,

Can you clarify which other tab you're referring to? 

Shannon

Hi Shanon,

The other tab is "End User Licenses".

I am refereing here to my.atlassian.con site.

 

/ Olli

The other tab is "End User Licenses".

/ Olli

Thank you Olli,

Can you tell me exactly where you're seeing this? I'm having a look at my.atlassian.com but I don't see either tab there.

Feel free to send a screenshot but censor out any personal information.

Regards,

Shannon

Hi Shanon,

 

The reason why you do not see this tab might be that I have an Partner acccount.

Here you have an image.

Picture1.png

/ Olli

Hi Olli,

I spoke with the Advocates, and they let me know that you have two tabs because you're signed into a Partner Account.

The "Your Licenses" tab is for your own licenses, and the "End User Licenses" is for your customer quotes.

I hope that clarifies things. Let me know if you have any further questions.

Regards,

Shannon

Hi Shanon,

Yes, I now have the rule:

"When you are added as a contact in the license then it shows up as "Your license", if you are only the billing contact in the quote (not in the license) then it will show up in "Your end user" licenses" 

Thanks!

Olli

No problem, Olli! Glad it's clear.

Take care, and have a pleasant weekend.

Regards,

Shannon

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