PLEASE HELP

Please help urgently - we are being billed monthly from Atlassian and I cannot find where to update our card details as the card being used will soon be deactivated.

The individual who used to manage the Atlassian account unfortunately is no longer with us.

Any help or communication needed urgently - otherwise payments will not go through which we cannot have happen.

3 answers

1 vote

Hi,

Please go to https://admin.atlassian.com/billing and there you will be able to see an option to add/ update the payment method

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0 votes

Hi @Elixirr Digital

See my reply in this Community question

https://community.atlassian.com/t5/Confluence-questions/How-can-I-give-Atlassian-my-money/qaq-p/2749203

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0 votes

Hi @Elixirr Digital ,

Welcome to the community !!

If you are not a Org admin, then contact Atlassian support directly in https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/

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PLEASE HELP

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