Merge 2 Accounts

ATHIRA MURALEEDHARAN KUNNAKKATTIL September 5, 2024

I have one account

 

I had an existing personal account with Atlassian under gmail in which I have taken some certifications and earned a badge.

Then my company provided me an offer to get enrolled for  another JIRA Certification, for which I mistakenly created another account with Atlassian, which is with my company e-mail account. No in this account, I have some courses which I have purchased.

The problem I am facing with company e-mail ID is that sometimes when my outlook is full, I don't receive important notifications from Atlassian. Then when I am on annual leave, I miss important e-mail notifications triggered to my company e-mail ID.


So I would like  to have only my personal e-mail ID with Atlassian where I need to track and manage all ongoing and completed courses, certifications, register for upcoming courses in one place so I can use it in future also.

Please provide your expert guidance on how to proceed based on which I can schedule the exam in my personal e-mail ID rather than my company e-mail ID before the deadline expiry.

 

Thanks,

Athira

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