Receiving the following message in the logs. In fact we receive so many that the logs will fill up, filling up the filesystem then halting the system if we don't stay on top of things.
2013-02-05 08:09:56,445 QuartzWorker-0 ERROR ServiceRunner EmailAccount [atlassian.mail.incoming.mailfetcherservice] EmailAccount: Exception: null javax.mail.FolderClosedException at com.sun.mail.imap.IMAPMessage.getProtocol(IMAPMessage.java:145) at com.sun.mail.imap.IMAPMessage.getHeader(IMAPMessage.java:743) at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:250) at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:349) at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:250) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)
Removed and recreated the Incoming Mail Handler, reset the password for the email account. Tested within Jira with success. Still receiving the errors during the email parsing in the logs. Ran updates to plugins without errors.
Any assitance is greatly appreciated.
I have seen issues on this resolved by increasing the timeout period, can you try check if this resolved your problem.
Alternatively, you can check if your bulk forward email is set to deliver to the same folder that your mail handler process, this might be the one causing this. Set the bulk forward to another account or different folder see if this fixes your problem.
Hope this helps, cheers!
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