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I can't remove users and would like to replace an old user with a new one.

Juan Beck
Juan Beck Jun 06, 2012

We would like to remove a user but can't because they have associated content. The suggestion you gave is to disable them, however, disabling them does not give you the ability to substitute that user with a new one. How can I force the removal?

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Jaime S
Jaime S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 06, 2014

Hi, Juan.

 

Unfortunately, this kind of change is only possible through the database, which is a restricted function in OnDemand, so it can't be done. Such changes could corrupt data and are very unsafe.

Sorry for that.

I hope it was helpful.

 

Cheers.

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