Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

How to change Atlassian community account

Jana Kyselová July 3, 2023

Hello, I have two atlassian accounts - one private and one business. Work on one computer on both, switching in Jira and JSM there is no problem. But cannot change the community account. Once I logged, I can logout - and when log-in, no option to select another account is given. I am automatically logged-in to one of these account. How to change the account to another one for atlassian community? Thank you. 

1 answer

1 accepted

2 votes
Answer accepted
Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 28, 2023

Hi @Jana Kyselová welcome to the Atlassian Community!

I have the same issue. The only option for me is either to use a different browser or an incognito tab to have the two accounts simultaneously open.

Personally, I've created 2 profiles in Chrome and I switch between the profiles.

Jana_Kyselova July 28, 2023

Thanks. I think this is the only option how to manage it :-( 

Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 28, 2023

Thanks to click the Green 'Accept answer' button if it helps.

Jana Kyselová July 28, 2023

sorry, need to use another account :-) 

Txus
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 9, 2023

Thanks for your advise @Dave Mathijs . It has been helpful.

Maybe it would be a good idea to open a ticket to fix this problem.

Can we open a support ticket related to the Community or is there a channel to make suggestions for the Community?

It is to be registered as a support ticket. I've been looking around and haven't seen anything.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events