Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Can't create account with custom email domain or Google OAuth

Joel Yang
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 4, 2024

When I try to create a personal Atlassian account using my personal email with a custom domain, I get the error message "The provided email address is not allowed, please use a different one." 

I found a post with a similar issue: https://community.atlassian.com/t5/Bitbucket-questions/I-can-t-change-my-email/qaq-p/2663373

When I try to create an account using OAuth from my Google account, it failed and said "we're working on it, please try again shortly."

Any input is appreciated!

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events