Well this is incredibly frustrating. I spent the past hour trying to get something to work only to find a community post where a bunch of other people are having the same problem. So I went to put in a support ticket w/Atlassian and the support page is broken. On https://support.atlassian.com, if you click Create or Login to Contact Support (I am logged in), it flashes up the page to enter a ticket for a nanosecond, then redirects back to the main support page.
PLEASE FIX THIS!
Thank you for reporting.
I've seen a few other mentions of this behavior and can replicate it in Incognito Mode, so I have reported this to our team.
If you can let me know the issue you were attempting to report to Support, I can submit a ticket on your behalf.
In Chrome, could you please try these steps:
and let us know if you still see the problem?
If so, please try steps 2 and 3 in a Chrome incognito window and let us know how that goes, as well.
This will help us better understand the problem you're experiencing so we can track it down.
Hi @Arthur Mack
Sorry to hear there was a problem here. I saw your comment to this post today and I raised an internal issue with our support team. They found that there was indeed a problem with your ability to create support requests in our site. However from what I have seen, this appears to have only affected you, and requests from your Atlassian Cloud site.
In turn this problem has been resolved at this time, and you should find that you have a few different tickets in the support queue right now. I found 3 that appeared to be duplicates of a 4th.
Sorry for inconvenience here. Thanks for reaching out on Community.
"Atlassian Account" is a space where you can raise questions about your Atlassian Account and your identity across all of our Atlassian Cloud Products. This involves understanding User Managemen...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events