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Transferring to a new account

Abbey Chakalis
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July 2, 2021

I have an account in Atlassian. We utilize Jira and Confluence. We are replacing our current contractor with a new team and we are doing a knowledge transfer.

My Admin insists on keeping our Atlassian account and having us transfer the files to a new account.

1) TRANSFER OF FILES: what is the best way to transfer all files on my account to a new Atlassian account?

2) SLACK: My Admin says he wants to keep the account because he uses SLACK for other projects. Is that possible or is SLACK only applicable to the accounts in JIRA and Confluence?

3) BILLING: I need to understand how we are billed. It seems that the number of USERS are different each month. I'm assuming that reflects on the activity in the account that month. Please confirm.

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