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i am unable to login to atlasssian

i am unable to login to atlassian account eventhough i have given correct username and password. it is showing me something went wrong while validating credentials.

1 answer

HI @Sravya Pambidi 

Could you please provide the error snapshot with accessing URL?

Capture.PNGHi @Yogesh Mude  please find the attched screenshot

thanks for this.

On logging page select as Can't log in? and provide your email id for the recovery link.


Thanks for the response.

But i am getting page not found error while resetting password.

Did you have an Atlassian account? if so, then it should allow you to login or reset the password.

If not then first sign up or create an account and then try to log in. 

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