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how can i find SEN associate with atlassian access account

we need to know the SEN associate with the atlassian access account 

3 answers

1 vote

You don't need (or get) a SEN for Access.  What are you trying to do that makes you think you need one?

0 votes


SEN can be needed so the Atlassian partner is able to have the quote created for their customer - along with the technical contact.

The technical / billing contact of your instance can find it in under Licenses tab, where you should find Atlassian Access along with SEN.



We have a " cloud account which is used trial now. We would like to see our Atlassian Access SEN; however, we couldn't see it. Could you please share the Atlassian Access SEN for

We would like to migrate from server to cloud structure, thus we need to reach Atlassian Access SEN. I am attaching a view below this e-mail, not showing any SEN number.


Our User name and registered e-mail address is

Our domain is


I appreciate any help you can provide.


Kind Regards.

Er, see the previous answer?

Although that is specifically for Access rather than your site, it's the same answer - Cloud does not use SENs.

Why do you think you need it?

Robert Horan Solutions Partner Jul 28, 2022

Cloud products do have SENs for billing & quotes.

Like Chris Scheepers likes this

Yes! Thank you! How to find this? Instructions?

Like # people like this

After searching and looking everywhere I finally found where it is.

Requeriment: you need to be an Admin of Atlassian Admin.


- Go to Billing tab

- Look for Atlassian Access, click on Manage Suscription

- On the left-side panel go to Billing Details

- Scroll down to Billing Contact and click on Manage Contact

Now you will be see the SEN- code and some other details. :)

Like Chris Scheepers likes this

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