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how can i find SEN associate with atlassian access account

we need to know the SEN associate with the atlassian access account 

3 answers

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jun 19, 2021

You don't need (or get) a SEN for Access.  What are you trying to do that makes you think you need one?

0 votes
Adam Rypel _MoroSystems_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 26, 2022

Hi,

SEN can be needed so the Atlassian partner is able to have the quote created for their customer - along with the technical contact.

The technical / billing contact of your instance can find it in my.atlassian.com under Licenses tab, where you should find Atlassian Access along with SEN.

Hi;

 

We have a "gozendigital.atlassian.net cloud account which is used trial now. We would like to see our Atlassian Access SEN; however, we couldn't see it. Could you please share the Atlassian Access SEN for gozendigital.atlassian.net?

We would like to migrate from server to cloud structure, thus we need to reach Atlassian Access SEN. I am attaching a view below this e-mail, not showing any SEN number.

 

Our User name and registered e-mail address is sysaccfin@gozenholding.com

Our domain is gozendigital.atlassian.net

 

I appreciate any help you can provide.

 

Kind Regards.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 03, 2022

Er, see the previous answer?

Although that is specifically for Access rather than your site, it's the same answer - Cloud does not use SENs.

Why do you think you need it?

Robert Horan
Solutions Partner
Solution Partners provide consulting, sales, and technical services on Atlassian products.
Jul 28, 2022

Cloud products do have SENs for billing & quotes.

Like # people like this

Yes! Thank you! How to find this? Instructions?

Like # people like this

After searching and looking everywhere I finally found where it is.

Requeriment: you need to be an Admin of Atlassian Admin.

Steps:

- Go to Billing tab

- Look for Atlassian Access, click on Manage Suscription

- On the left-side panel go to Billing Details

- Scroll down to Billing Contact and click on Manage Contact

Now you will be see the SEN- code and some other details. :)

Like # people like this

@Nicolás Figueroa Thank you for the description, saved me a lot of time!

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