Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

deleting my account.

Last year, I was a student and wanted to use this as a test.

 

However, the billing is keep purchasing over one year, I want to delete my account.

2 answers

1 accepted

0 votes
Answer accepted
Shannon Atlassian Team Jul 04, 2019

Hello @설우식 ,

Please send a message through our Support Portal and someone from our team will be able to help you to cancel your account if you're still having trouble canceling via the website.

Regards,

Shannon

Hi @설우식 ,

If you want to cancel the subscription then, please follow these steps.

1. Choose  > Site administration, then choose Billing under Subscriptions & Billing

2. Choose Manage subscriptions.

3. Choose Cancel subscription for the one you want to cancel and follow the prompts on the screen.

where is the Site administration?

You will find this icon (nineDot.png) in the bottom left corner. 

@설우식  Are you able to do this?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Atlassian Access

Atlassian Access Demo Q&A Recap

Hi Community! Thank you to all who joined our ongoing monthly Atlassian Access demo! We have an engaging group of attendees who asked many great questions. I’ll share a recap of frequently ask...

514 views 1 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you