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deleting my account.

설우식
설우식 Jul 03, 2019

Last year, I was a student and wanted to use this as a test.

 

However, the billing is keep purchasing over one year, I want to delete my account.

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Shannon S
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 04, 2019

Hello @설우식 ,

Please send a message through our Support Portal and someone from our team will be able to help you to cancel your account if you're still having trouble canceling via the website.

Regards,

Shannon

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Monika Rani
Monika Rani
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Jul 03, 2019

Hi @설우식 ,

If you want to cancel the subscription then, please follow these steps.

1. Choose  > Site administration, then choose Billing under Subscriptions & Billing

2. Choose Manage subscriptions.

3. Choose Cancel subscription for the one you want to cancel and follow the prompts on the screen.

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설우식
설우식 Jul 03, 2019

where is the Site administration?

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Monika Rani
Monika Rani
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Jul 03, 2019 • edited

You will find this icon (nineDot.png) in the bottom left corner. 

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Monika Rani
Monika Rani
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Jul 03, 2019 • edited

@설우식  Are you able to do this?

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