Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,455,289
Community Members
 
Community Events
175
Community Groups

change Trello email adress to a private adress

A Trello user who logs in with a claimed email address via SSO can no longer change their email address in Trello. It is then said that this is controlled by the claimed company. As an Atlassian administrator , how can I change the email address for Trello to a user 's private email address ?

1 answer

1 accepted

1 vote
Answer accepted
Dave Meyer Atlassian Team Jul 06, 2021

Hi @Eric Roetenberg ,

Check out the instructions here: https://support.atlassian.com/user-management/docs/make-changes-to-a-managed-user-account/

This assumes that you are an administrator of the organization that claimed the email domain of the user.

thanks for your response, but this concerns email addresses of virified domains. and I don't want that.
Trello is not an accepted application within our organization but now it takes an Atlassian license. so this must be a private email address

Dave Meyer Atlassian Team Jul 07, 2021

Ah, right. You can point the user to this tool to transfer their personal content to a new account under their personal email address: https://help.trello.com/article/1104-how-to-transfer-boards-to-a-new-account

And then deactivate the user's account with the company address.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS

Atlassian Community Events