You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
A Trello user who logs in with a claimed email address via SSO can no longer change their email address in Trello. It is then said that this is controlled by the claimed company. As an Atlassian administrator , how can I change the email address for Trello to a user 's private email address ?
Hi @Eric Roetenberg ,
Check out the instructions here: https://support.atlassian.com/user-management/docs/make-changes-to-a-managed-user-account/
This assumes that you are an administrator of the organization that claimed the email domain of the user.
Ah, right. You can point the user to this tool to transfer their personal content to a new account under their personal email address: https://help.trello.com/article/1104-how-to-transfer-boards-to-a-new-account
And then deactivate the user's account with the company address.